Tom works for a freight forwarding organisation. He drives a 21-tonne curtain-sided vehicle. As a freight forwarder, Tom often has to travel to ports transporting electrical equipment. Tom's operator has recently started offering installation and removal services. Tom's employer is concerned with fuel efficiency and has recently sent him on a course to improve fuel consumption. Since the course, Tom's employer has purchased Sat Navs for every driver, fitted echo-friendly suspensions and has introduced a bonus incentive for fuel-efficient driving. Tom starts his shift at 06:00am and is en-route to Felixstowe port to collect a load. He travels through Felixstowe town center at 06:30am and wants to stop at shop for a drink, but there are no parking spaces in the car park.
There are 6 questions in this CPC case studies mock test. Read the scenario carefully and ensure you understand it fully. You need to score at least 5 out of 6 to pass. Good luck!
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Correct Answer: B
Correct Answer: B
Correct Answer: D
Correct Answer: B
Correct Answer: A
6. What is the advantage of Tom's operator offering their customers additional services?
Mark one answer
B
C
D
Correct Answer: A